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Hyde Park Winter Wonderland Event Staff

Come and help us spread some festive spirit this Christmas

We are looking for out-going, enthusiastic individuals to come and join the team working to deliver London’s most iconic Christmas event.  We are recruiting across a number of departments on a fixed term contract basis and all applicants should be available for at least 35 hours per week between 21st November, 2019 and 5th December, 2020.  Applicants should also be 18 years of age or over and be eligible to work in the UK.

If you are interested in immersing yourself in Christmas cheer and are able to work in a fast paced, outdoor environment, then click on the links below to find out more.  We want to create magical memories for our guests from all over the world, so you must be committed to delivering outstanding customer service and “going the extra mile”.

Bar Staff

We are looking for exceptional bar staff to provide a friendly and efficient service within the PWR operated bars (which include Bar Ice, The Firepit, Explorers Rest and Wonder Bar), dispensing orders accurately, with courtesy and to the standard required according to licensing law. Bar staff should strive to create a vibrant, welcoming atmosphere for customers to relax and enjoy.

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Actors

We are recruiting both male and female performers to be part of our Magical Ice Kingdom attraction to bring the themed ice sculpture exhibition to life using your enthusiasm and improvisation skills to interact with and delight our visitors. This year’s theme is A Christmas Carol, so help us tell Charles Dickens’ famous story of Scrooge and how, with the help of the ghosts of Christmas Past, Present and Future, he discovers the true meaning of Christmas.

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Retail Staff

We are looking for enthusiastic and energetic people to join our small retail team. You will proactively seek out customer contact and have a strong sales approach to help maximise our sales goals. You will need to have excellent customer service skills, be numerate and confident using EPOS systems and be able to demonstrate the highest standards of cash handling procedures.

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Ice Marshall

Are you a competent ice skater with a desire to spend the festive period on the UK’s largest outdoor ice rink having fun? We are looking for a small team of Ice Marshalls to take care of the safety of our guests and to offer a helping hand, imparting skating skills where required.

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Magical Ice Kingdom Host

The Magical Ice Kingdom is one of our premier attractions. Our ice sculpture walk-through experience is kept at a constant -8°C and we are really excited that this year’s theme is A Christmas Carol. We are looking for out-going, friendly and cheerful staff to work collecting tickets and greeting guests, marshalling points and managing the flow of visitors through the attraction. Don’t worry – we swap staff positions frequently so you won’t be in the cold for your entire shift!

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Ice Rink Assistant

We operate the largest outdoor ice rink in the UK and we are looking for brilliant customer services staff to ensure those skating with us have a fantastic time. You might be scanning tickets, managing the cloakroom or handing out skates – all of these roles are important customer facing roles that will contribute to making sure our guests have a memorable experience. We’ll need you to be smiling, happy, confident and willing.

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Box Office Staff

The role of the Box Office team is a very significant one – as well as delivering exceptional customer service, you will be the public face of Winter Wonderland, ready to answer questions and queries that visitors have. We are looking for applicants who can deliver the highest possible standards of guest service, presentation and a strong sales approach. We’ll deliver training on our simple token and ticketing system and you’ll be confident handling cash and card payments.

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Scribe/Logger

The main purpose of the Scribe is to work in our Joint Control Room accurately logging and recording radio and phone calls, incidents, changes and decisions made by the control room manager, security and steward CCTV operators, medics and event management.

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