Opens Thurs 22 Nov at 4pm

23 Nov 2018 - 6 Jan 2019

10am -10pm

Book attraction tickets

Pre-bookable Attraction Wheelchair Access

Wheelchairs can be accommodated on all our bookable attractions. However, some of the attractions are limited to the amount of wheelchairs that can be accommodated at any one time.

Please see below for details. Additional details can be found in our downloadable guides:

Guide sheet: Ride guide – A guide to all our rides. Including details about: lights, queues, duration, height restrictions and physical movements.

Guide sheet: Accessible Site guide – A guide to getting round the site. Including details about: Access, Toilets, maps, descriptions of areas, and customer service details.

Ice Rink

A maximum of 5 wheelchairs per session, unless otherwise arranged. Electric wheelchairs must be switched to the manual setting whilst on the ice.

Magical Ice Kingdom

No Limit

Bar Ice

A maximum of 5 wheelchairs per session, unless otherwise arranged.

Bar Hutte

A maximum of 1 wheelchairs per session.

The Giant Wheel

There is one wheelchair accessible pod which can only accommodate one wheelchair at a time. The VIP Pod is not wheelchair accessible.

Zippos Christmas Circus & Teletubbies Christmas Show

A maximum of 10 wheelchairs per show, unless otherwise arranged.

Cirque Berserk

A maximum of 10 wheelchairs per show, unless otherwise arranged. VIP Boxes are not wheelchair accessible.

Peter Pan on Ice

A maximum of 10 wheelchairs per show, unless otherwise arranged.

The Snowman™ Experience

A maximum of 2 wheelchairs per session unless otherwise arranged.

Winter Wonderland Comedy Club

A maximum of 10 wheelchairs per show unless otherwise arranged.

Ice Sculpting Workshop

A maximum of 1 wheelchair per session.