Getting Here
Getting to Hyde Park Winter Wonderland
We are so excited to be welcoming you back to Hyde Park Winter Wonderland. Please read the travel information carefully to ensure you arrive and leave the event safely.
Please make sure you check your entry ticket time ahead of your visit, as you will only be able to gain entry within your allocated time slot. Please arrive in good time for your allocated entry slot.
Opening Times:
10am – 10pm
Our Address:
Hyde Park Winter Wonderland
Hyde Park
London
Travel Advice
The best way to get to Winter Wonderland is via public transport. There are many nearby Tube and national rail stations. The nearest stations are: Victoria, Bond Street, Green Park, Paddington, Knightsbridge, Marble Arch, Hyde Park Corner. When travelling to Hyde Park Winter Wonderland, customers are advised to plan ahead, try and travel at quieter times and check before you travel.
For full details on public transport, walking and cycling routes to Hyde Park, visit www.tfl.gov.uk.
For train information into London, visit www.nationalrail.co.uk.
Please consider our neighbours when leaving through the residential streets of Bayswater, Mayfair and Knightsbridge. Keep noise to a minimum and place any litter in the bins provided before leaving Winter Wonderland.
Where to stay
Check out Crewfare to browse and book hotels close to Hyde Park Winter Wonderland.
Entrance Gates
Red Gate
For the family entrance to enter into Santaland and for picking up Santaland Unlimited Ride Passes from the Santaland Pass Collection Office, use the Red Gate.
Find and navigate to the exact entrance you need by searching its three word address (///word.word.word) in the free what3words app.
Red Gate: ///mount.tigers.hotel
Blue Gate
Heading to the Ice Rink proudly presented by Lidl? Use Blue Gate as your closest entry point.
Find and navigate to the exact entrance you need by searching its three word address (///word.word.word) in the free what3words app.
Blue Gate:///spare.groups.giving
Green Gate
If you’re meeting with friends to head into the Bavarian Village, enter through Green Gate.
Find and navigate to the exact entrance you need by searching its three word address (///word.word.word) in the free what3words app.
Green Gate: ///party.wedge.elder
Gold Gate
Heading down from Marble Arch or going to the Circus? Enter through Gold Gate.
Find and navigate to the exact entrance you need by searching its three word address (///word.word.word) in the free what3words app.
Gold Gate: ///limes.petal.robots
Click the link below to download the full Hyde Park Winter Wonderland map so can plan your route this year!
The best way to get to Winter Wonderland is via public transport. Hyde Park Corner, Knightsbridge and Marble Arch stations are the closest stations but are expected to be busy and can sometimes be closed.
For a quieter journey, travel to and from Victoria, Bond Street and Paddington, which are all within a 20-minute walk of Hyde Park.
If you require step-free access or are travelling with a buggy, it is advised to use Green Park or Bond Street stations to make use of the lift facilities.
Santander Cycle Hire and Bus services are also available to help complete your journey.
Further details:
- Victoria (for step-free access to the Victoria, Circle and District lines and National Rail services) – approximately a 19-minute walk
- Green Park (for step-free access to the Piccadilly and Jubilee lines) – approximately a 17-minute walk
- Bond Street (for step-free access to the Central and Jubilee lines) – approximately a 14-minute walk
- Paddington (for the Circle, District, Hammersmith & City and Bakerloo lines and national rail services) – approximately 12-minute walk
- Marble Arch (for the Central line)
- Hyde Park Corner (for the Piccadilly line)
- Knightsbridge (for the Piccadilly line) – when arriving here, please use the Hans Crescent exit for Harrods.
TfL provides a number of night-time travel services. Download TfL Go to plan your journey home using public transport.
Check our sightseeing route to best enjoy your walk from the tube station to Hyde Park Winter Wonderland!
There are multiple routes which serve Hyde Park. Please use the TfL Journey Planner for further information.
All London buses are accessible and there are stops adjacent to the event.
Hyde Park has a ‘Quiet’ section of the London Cycleway running along Broad Walk. A public bicycle rack is provided by the Serpentine Bar & Kitchen café.
There are also three ‘Pay to Use’ cycle hire stations in Hyde Park.
Santander Cycle Hire docking stations are located at Hyde Park Corner, Albert Gate/Carriage Drive, Wellington Arch, Knightsbridge, Triangle and Serpentine Car Parks (in Hyde Park), Speakers Corner and Park Lane (Brook Gate) amongst others. Go to https://tfl.gov.uk/modes/cycling/santander-cycles for more information.
If you fancy enjoying a number of leisurely routes around London including Hyde Park, click here for further information.
We recommend that visitors avoid coming by car where possible. However, for those who do travel by car we recommend Q-Park which is a large and secure car park, fitted with extensive CCTV systems. It has entrances at Park Lane and Marble Arch – ideal for visitors to Winter Wonderland.
Please consider our neighbours and do not park in the residential streets around Hyde Park.
Address:
Q-Park Park Lane
Park Lane
London
W1K 7TY
Guide Sheet: Travelling to Hyde Park Winter Wonderland
For information regarding blue badge parking locations please visit www.parkingforbluebadges.com
If you have any questions regarding accessible parking, please feel free to contact a member of our team on 020 8233 5400 for further assistance.
Find Q-Park with what3words:
Park Lane: ///bunch.shells.bands
Marble Arch: ///limit.remain.foil
Black Taxis
There are lots of Black Cab taxi ranks around Hyde Park that are easily accessible from any gate. Please do not try and hail a cab on a busy road where the driver may have difficulty safety stopping.
The nearest taxi rank will be on Park Lane, opposite Brook House, but is expected to be busy at times. Where possible please use alternative nearby taxi ranks located on Hamilton Place, Piccadilly, Dover Street, Berkeley Street, Oxford Street, Orchard Street and Portman Square.
A licensed black taxi with its orange light on can be hailed off the street or from one of more than 600 ranks across the Capital. They can also be booked by phone or app. Every taxi has a card machine so, if you don’t have cash, you will be able to pay using credit, debit or mobile payment.
Private Hire Cars
If you are using a private hire company, please be considerate when arranging a convenient location for the driver to pick you up, avoiding busy roads or small residential streets where possible.
Pre-book taxis with Q-Park here
Minicabs
Minicabs cannot be hailed off the street. They must be booked with a licensed minicab company over the phone, online, using an app or at a minicab office. You must receive a booking confirmation which will include the driver’s name, TfL licence number, vehicle registration and where possible a photo of the driver. A record will be kept of your journey, your driver and the vehicle they used. The driver can be traced in case of any problems.
Coaches bringing people to Winter Wonderland have the following facilities available on Park Lane:
Set down and pick up only locations:
Coaches should only use Park Lane southbound for setting down and picking up passenger:
- 20-minute coach bay located just north of North Row – One space
- Bus stand Z2, just north of Woods Mews – this is only for the duration of Winter Wonderland 2021 – One space
- Coach set down and pick up point just south of Upper Brook Street – One space
- Coach set down and pick up point next to the Dorchester Hotel – Three spaces, available 20:00 to 07:00 and 10:00 to 16:00 daily
Parking is available at the following locations:
- Park Lane southbound: south Upper Grosvenor Street – Two spaces, maximum stay one hour
- Park Lane southbound: ahead of bus stop B at the Hilton Hotel – One space, maximum stay one hour
- Park Lane northbound: to the rear of Apsley House – Two spaces, maximum stay one hour
- Park Lane northbound: alongside car park retaining wall – four spaces, maximum stay two hours, no boarding or alighting
If you require any further information please contact the TfL Coach Driver’s helpline on 0845 604 0770 or visit their webpage www.tfl.gov.uk/info-for/coach-drivers
Luggage
Hyde Park Winter Wonderland does not provide a left luggage facility. The closest left luggage facility is at Victoria Station.
We strongly advise not bringing large bags or luggage to event as we may not be able to accommodate these. We advise only bringing a handbag or small rucksack.
We ask all guests to be vigilant and not to leave bags and belongings unattended at any time. Any unattended item may be disposed of in line with our security protocols.
TfL Safer Travel
TfL enforcement officers and the police are working to improve the safety of travelling by taxi & minicab.
If you experience any behaviour of a sexual nature from a minicab or taxi driver, including comments of a sexual nature, please report it online at www.met.police.uk. If it’s an emergency, call 999.
You can report any behaviour that makes you feel uncomfortable, even if you think it’s not necessarily a crime. Call TfL on 0343 222 4000 (Monday to Friday 09:00-17:00) or contact them online.
Find out more at: https://tfl.gov.uk/campaign/safer-travel
On arrival
Our top tips for safety and security
100% bag searches are in place at all the event gates. Bags must be A4 sized or below, please be prepared to open them and show the contents for inspection. Suitcases, scooters and bikes are not permitted. If you’re lucky, you may see our friendly search dogs!
Please ensure your tickets are download to your phone or ready to display in the official Winter Wonderland app ahead of your arrival. Security and stewards are in position along all routes of the event, please ask them for assistance if needed. They are there to help!
In case of separation, arrange a meeting point with your group once you have arrived. If you have any welfare or medical concerns, head to one of our info points, box office or ask a member of security. If something doesn’t look right, report it to a member of staff immediately.
We have a zero tolerance policy for illegal items such as drugs and weapons. We do not permit the use of drones. You aren’t permitted to enter with glass, please keep this in mind with regards to shopping or gifts prior to attending. To see our full list of prohibited items, check out our FAQs.
